Information needed to open an account:

1. Fully completed, signed application.
2. Documentation as outlined in the Documentation Matrix located within the account application.

Note:  Incomplete applications or applications submitted without proper documentation will delay processing.  

Total amount of time for account to be opened after cfd Banking Services receives the completed, signed, and documented application is 3-5 business days.  

Online Account Access:  Your client's user ID for online account access is provided in the Welcome Kit.  If this is your client's first account being serviced by The Bancorp Bank, N.A., the password will be sent by email, provided an email address was included on the application; otherwise, the password will arrive separately by the U.S. Postal Service.

If your client currently has another account being serviced by The Bancorp Bank, N.A. they will log on to our website at cfdbankingservices.com with the same user ID and password used for the other account. The other account may be with cfd Banking Services or another organization which offers banking services through The Bancorp Bank, N.A.. The client will not receive new login credentials for this account nor will they be prompted to change the password.

Checks and Debit Cards:  If checks and/or debit cards were chosen at the time of application, they will arrive in the mail within 7-14 business days.   Please note, there is no charge for the first set of standard style checks.  

Account Overview Brochure contained in Welcome Kit  

After account opening, statements are produced monthly. Click here to see a sample.

This diagram represents the typical steps and timeframes for processing account applications.  Based on the unique circumstances of each account application, actual timeframes may vary.